Frequently Asked Questions
Everything you need to know about shopping with NOVEDGE
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments via PayPal and Apple Pay.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to be eligible for a full refund.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are the products on NOVEDGE authentic?
Absolutely. We source all our products directly from authorized distributors and manufacturers to ensure 100% authenticity and quality for our customers.